Last Updated: December 2024
By accessing and using the d.nuvo website (dnuvo.com.sg), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use this website.
We reserve the right to modify these terms at any time. Your continued use of the site following any changes indicates your acceptance of the new terms.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
Prohibited activities include, but are not limited to:
We strive to ensure that product descriptions, images, and prices displayed on our website are accurate. However, we do not warrant that product descriptions, pricing, or other content is error-free.
All prices are in Singapore Dollars (SGD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.
If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for that product.
When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.
Payment must be received in full before we dispatch your order. We accept major credit cards, debit cards, and other payment methods as displayed on our website.
All payment transactions are processed securely through trusted payment gateways. We do not store your complete credit card information.
We will make every effort to deliver products within the estimated timeframes. However, delivery times are estimates only and we are not liable for delays caused by circumstances beyond our control.
Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. You are responsible for filing claims with the carrier for damaged or lost shipments.
For detailed shipping information, please refer to our Shipping Policy.
We accept returns within 14 days of delivery for unused, unopened products in their original packaging. Due to the nature of beauty and skincare products, opened items cannot be returned for hygiene and safety reasons.
For complete details on returns and exchanges, please review our Returns & Exchanges Policy.
All skincare products should be used according to the directions provided. Perform a patch test before using any new skincare product.
If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.
We are not responsible for allergic reactions or adverse effects resulting from product use. Please review ingredient lists carefully before purchasing.
All content on this website, including text, graphics, logos, images, and software, is the property of d.nuvo or its content suppliers and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website without our express written permission.
To the fullest extent permitted by law, d.nuvo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability to you for any claim arising from the use of our website or products shall not exceed the amount you paid for the product(s) in question.
We are committed to protecting your privacy and personal data in accordance with Singapore's Personal Data Protection Act (PDPA).
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
If you have any questions about these Terms & Conditions, please contact us:
Email: [email protected]
Business Hours: Monday - Friday, 9AM - 6PM SGT