Our Policies

Transparent policies designed to provide you with the best shopping experience and peace of mind

Shipping Policy

Fast, reliable delivery worldwide

Shipping Options

Standard Shipping (5-7 business days)

Free on orders over $75. $8.99 for orders under $75.

Express Shipping (2-3 business days)

$15.99 for all orders.

Overnight Shipping (1 business day)

$25.99 for all orders.

Important Information

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends will be processed on the next business day.

International Shipping

We ship to most countries worldwide. International shipping rates and delivery times vary by destination.

Tracking

You'll receive a tracking number via email once your order ships.

Returns & Exchanges

30-day satisfaction guarantee

Return Policy

30-day return window from delivery date

Products must be unopened and in original packaging

Free return shipping on defective items

Refunds processed within 5-7 business days

How to Return

1

Contact our customer service team

2

Receive return authorization and shipping label

3

Package items securely and ship back

4

Receive refund once items are processed

Note: Opened skincare products cannot be returned for hygiene reasons, except in cases of defects or allergic reactions.

Payment Information

Secure and flexible payment options

Accepted Payment Methods

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay

Payment Security

SSL Encryption

All transactions are protected with 256-bit SSL encryption

PCI Compliance

We meet all PCI DSS requirements for secure payment processing

Privacy Protection

Your payment information is never stored on our servers

Money-Back Guarantee

If you're not completely satisfied with your purchase, we'll refund your money within 30 days.

Have Questions?

Our customer service team is here to help with any policy questions or concerns